Implementation Specialist (India Service Delivery Team)
Partner with Implementation Managers in setting up customer’s data & configuration for EPAY’s Human Capital Management Platform.
Establish analytical procedures to format and import client data, modify the database and create custom reports.
Handle Systems Integration of medium & small sized customer during Implementation.
Utilize project management techniques to coordinate EPAY’s onboarding and implementation process for new clients.
Design develop and implement analytical techniques on large, complex, structured and unstructured data sets.
Be responsible to work in a scalable platform designed to aggregate, compute and analyze large volumes of data and provide insights to the business and technology stakeholders.
Desire to be hands-on with customer's product designs to create best implementation solutions.
Understand customer's business requirements and document them for professional consulting services.
Effectively communicate roadblocks, and identify mitigation strategies for project risks, escalating at-risk projects to management.
Ability to multitask and handle various Implementation assignments at the same time.
Actively involved in providing operations support to EPAY’s HCM customers.
Achieve the highest level of customer satisfaction by adhering to the set protocols and fulfillment of contract service level agreement (SLAs).
Continuous focus on skills enhancement to improve performance.
Desired Skills & Experience
A self-motivated individual with a bachelor’s degree in any field.
Excellent written and verbal communication skills with technical background.
Bachelor’s Degree (preferably in Computer Science).
Must have at least 3 – 5 years of work experience on data analysis methodologies.
Strong analytical and problem solving skills.
Ability to proficiently use all MS Office products. Excellent knowledge of Microsoft Excel (2007 - 2016), Macros and VBA will be an added advantage.
Thorough professional with the ability to thrive in a fast-paced and demanding environment with minimal supervision.
High level of integrity, strong sense of confidentiality, and customer service mentality.
Training development experience with proven success in coaching and mentoring is a plus.
EPAY Systems provides a seamless, cloud-based human capital management platform offering applicant tracking and recruiting, human resource management, benefits administration, time and attendance, and payroll and tax administration. Our full suite of human capital management solutions help companies with hourly workforces recruit, staff, manage and pay their employees. To learn more, please visit www.EPAYsystems.com.
As a high-growth, pre-IPO Company, EPAY Systems offers a competitive salary and career growth potential in addition to:
Challenging, fun and rewarding work environment
Major medical, accidental and life insurance
Business casual dress attire
Free gourmet coffee, tea in break room
Breakfast/lunch café and restaurant located on premise
Conveniently located directly off LG plant near Pari Chowk in Greater Noida
Free garage & open parking
Face to Face Interview